Originally from a technical customer focused background I moved into technical sales and marketing. One of the major frustrations I had as a company employee was the lack of flexibility in tailoring solutions for my clients. Being tied to vendors or certain products did not always offer the best services. The "sell it" because we can approach was not how I wanted to do business.
I decided to set up Internet Design and Marketing to provide vendor independent advice, solutons and support. My first hand experiences were, and continue to be, crucial in my ability to build teams perfectly suited to customer requirements.
Customers often call me straight after a phone call from an excitable sales person offering them the latest, greatest and zingyest service available that can do this that and the other and make the tea.
"Do you need it?" "Will it improve your business?"
We tailor suppliers to the needs of our customers. We use partners that are great at what they do. It is essential that we understand the businesses that we work with and help them drive there online projects.
Long term customer focus is how we build our business.
We build long term relationships by designing, tailoring and delivering solutions specifically to the needs of our clients. Our focus is to deliver flexible solutions with end results that increase productivity and positively impact on the profits of our customers.